I'm delighted to present the second video within our InstantKB.NET video tutorial series. In this video James continues setting up InstantKB.NET to accomodate for a help desk scenario. You'll see  an example of how staff departments & member groups can be used in conjuction with staff & member permission sets to control the functionality available to your users & staff within InstantKB.NET.

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We hope you enjoy this first video and as always we would welcome your feedback or suggestions for future videos. You can post a comment below, within our InstantKB.NET 2.0 discussion forum or contact us directly..