I'm delighted to present the first video within our forthcoming InstantKB.NET video tutorial series. In this first video James introduces some of the basic features within InstantKB.NET and also demonstrates the steps neccessary to secure & configure a fresh InstantKB.NET installation.

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We also use this first video to create the custom tab, staff members, groups & departments we'll be using as a basis for future videos. This first video is intended to offer a basic introduction and we'll be using further videos to explain certain features in more detail. We'll be using a help-desk scenario in this first series to demonstrate some of the functionality within InstantKB.NET. 

We intend to post more videos on a regular basic to further highlight specific features, address common problems & demonstrate best practices & common uses for both InstantKB.NET and InstantForum.NET..

We hope you enjoy this first video and as always we would welcome your feedback or suggestions for future videos. You can post a comment below, within our InstantKB.NET 2.0 discussion forum or contact us directly..