All orders are provided with a no risk, no questions asked 30 day money back guarantee. After 30 days we consider the software to be opened. Opened software cannot be returned for a refund.
If you would like to request a refund for your order please visit your order history page within your My.InstantASP account and use the Request Refund link next to the order you wish to refund.
It's rare customers request a refund as we try to offer a quality after-sales experience. Please note we cannot provide refunds for royalty free redistributable licenses in light of the special items you receive.